Frequently Asked Questions
Adapting to the users' needs, "Duga" has been tailoring and enhancing its programs, enriching the content of its work, by applying a model based on the principles of spiritual and economic empowerment of women and their families through labor, learning, and socializing.
Furthermore, in the crafting and packaging of handicrafts, we apply an ecological approach by using natural materials for this purpose, contributing to environmental preservation.
We aim to psychologically and economically empower unemployed women, preserve tradition and culture, including folk art (crocheting, knitting, sewing, embroidery, weaving, pottery, necklace crafting, silk painting, and many others), and pass it on to younger generations.
Visit our website and browse through our collection of folk handicrafts. When you find the products you'd like to order, add them to your cart. Once you've finished selecting your items, proceed to "Checkout" and follow the instructions to complete your order.
If we have the item in stock and it's not a special order, the delivery will be at your doorstep within 1-2 business days.
Humanitarno udruženje žena “Duga” Srpska 14 78000 Banja Luka
We accept various payment methods, including credit cards, debit cards, and PayPal.
Yes, we do accept product returns if certain conditions are met. Please check our return policy on the website to learn more about the process and conditions for product returns.
Yes, but you need to contact us beforehand at our number/Viber +38766874471.
Do you need any more information?
Call us
+387(0)66 874 741
Or you can visit us on social media.
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